Education Services Australia (ESA) is a national, not-for-profit company owned by all Australian education ministers. The company was established to support delivery of national priorities and initiatives in the schools, training and Higher Education sectors.
ESA had a requirement for a new workflow tool which integrates with other ESA systems. The existing workflow tool was an access database which was slow to respond and the capabilities were inefficient. The aim of the project was to produce a new workflow system to meet existing business requirements.
The solution (“Workflow 3.0”) was developed using Microsoft ASP.Net Framework on top of Microsoft Office SharePoint Server 2010. Workflow 3.0 was built under the existing ESA intranet. The workflow system offered tight integration with SharePoint and ran independently from SharePoint to ensure fast response times, as well simplifying the development process. Windows authentication was seamlessly shared between SharePoint and Workflow 3.0 ensuring a single authentication source for simplified user management.
The solution included:
- Project List & associated contacts
- Project dashboard to provide an overview of the current project
- Product management
- Work Orders, Batches, Tasks & Items
- Work Order Templates
- My Tasks
ESA are able to increase business efficiencies by having a system that was tailored to their existing business processes. In addition the system is fast and more accurate than its predecessor making easier for management to better business decisions.