Case Study

Dynamic & Modern Intranet for Mobile Travel Agents

In 2024, Mobile Travel Agents (Australia’s leading travel advisory network) and Sope partnered to address the challenges of providing a secure, remote-access digital workspace to replace the current systems used by their vast network of travel experts. Critically, this solution needed to encompass all business information across all functions – requiring a focus on security, governance & powerful search.

Objectives

Centralised Digital Workplace

For head office and advisors (who operate as franchisees). A unified intranet to streamline workflows and eliminate scattered tools.

Enhance Operations & Processes

Streamline and standardise day-to-day workflows for greater efficiency and consistency.

Strengthen Security & Governance.

Ensuring data integrity and compliance across both corporate and advisor networks

Improve Key Information Access.

A scalable solution for critical business and supplier resources.

Drive Collaboration & Knowledge Sharing

Enhance teamwork and facilitate seamless information exchange.

Scalable Onboarding

A system designed for growth, ensuring new users are equipped with the right information from day one, without relying on manual processes.

Sope Solutions

Premium Intranet
Knowledge Hub
Teams
People Hub

Outcomes

Premium Intranet

Successful premium SharePoint intranet, fully integrated and powered by Sprocket 365.

Centralised Workplace

Digital workplace and powerful Search for key information, policies and procedures.

Improved Document Control

Resulting in improved governance and security posture.

A-Z Suppliers Portal

With a custom and robust search function providing a secure, remote-access digital workplace for suppliers.

Auto News Archiving Facility

For enhanced supplier updates and current information. End users are only exposed to current supplier updates and promotions.

Organisaiton-wide scalability

A secure and intuitive framework that simplifies key business information maintenance, allowing for faster onboarding and training of new team members.

Sope really brought MTA Central to life for us. They showed endless patience as we worked through the unique challenges of our business, demonstrating a problem-solving mentality. Their expertise and commitment ensured our vision became a reality, and we’re very pleased with the result.

Kerryn Taylor | Marketing & Communications Manager

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