Case Study

Supercharged Engagement & Operations for GYHSAC

Gurriny Yealamucka Health Services Aboriginal Corporation has been providing crucial primary healthcare to the Yarrabah Aboriginal Shire for nearly 40 years. In 2025, GYHS and Sope joined forces to bring their teams together to enhance employee engagement, improve business operations and provide better remote access to business information.

Objectives

Centralised Digital Workplace

A unified intranet to streamline workflows and eliminate scattered communications.

Improved Employee Engagement

Fostering shared success between all staff with easy-to-find, insightful and relevant Knowledge Bases.

Document Control & Governance

Store & manage critical information and enhance architectural governance.

Security & Scalability

Supporting & protecting the future of Aboriginal health services.

Intuitive Navigation

Improve access to business information, people and essential resources.

Easily create and maintain page content

Policies & procedures with workflows and metadata.

Sope Solutions

Modern Intranet
Knowledge Base + People Hub
Sprocket 365
Teams

Outcomes

Modern Intranet

Successful premium SharePoint intranet, fully integrated and powered by Sprocket 365.

Centralised Workplace

Digital workplace and powerful Search for key information, policies and procedures.

Powerful Knowledge Base

Removal of information silos | Reduced scattered communication | Improved document management and version control.

Centralised Compliance & Security

Removal of data governance barriers | Secure, streamlined access | Trackable audit trails to accurately demonstrate compliance.

Employee Engagement Uplift

Fast & reliable information access | Enhanced search capabilities | Connected remote & hybrid workforce.

Productivity Improvements

Reduced manual processes | Modernised user experience | Integrated systems & tools.

The customer support is phenomenal, from the initial contact through to launch. We were never rushed, Vikas and Alana were so helpful and always there for us. I am so proud of the product we have produced together. Knowing that Sope will always be here to support us now that the project has officially ended, is so reassuring for us.

Anita Lee Hong, General Manager at Gurriny Yealamucka Health Services

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