Case Study

Connectivity & Support for All People at BSL

Brotherhood of St. Laurence (a beacon of hope for all Australians), required a redevelopment of their company intranet in order to provide connectivity and support for their people and address adoption, governance, clarity and consistency.

Objectives

Centralised Digital Workplace

A unified intranet to streamline workflows and eliminate scattered communications.

Improved Employee Engagement

Fostering connection and motivation with knowledge bases where team members have access to and gain insights into things that have assisted others on delivering success.

Improve Document Control & Governance

Store & manage critical information and enhance architectural governance.

Security & Scalability

Supporting and protecting the growth of a large, complex organisation

Enhanced Knowledge Base

Connecting employees and volunteers so they feel passionate and safe to contribute to BSL's mission.

Drive Collaboration & Knowledge Sharing

Enhance teamwork and facilitate seamless information exchange.

Sope Solutions

Premium Intranet
Sprocket 365
Knowledge Hub + People Hub
Teams

Outcomes

Premium Intranet

Successful premium SharePoint intranet, fully integrated and powered by Sprocket 365.

Centralised Workplace

Digital workplace and powerful Search for key information, policies and procedures.

Customised UX Enhancements

Unique structure and workflows - making it easier for staff to navigate & find information quickly and focus on delivering services.

Organisation-wide security and scalability

Streamlined compliance and improved access, ensuring the right documents are available to the right people, in the right locations.

Operations & Collaboration Improvements

Optimised team communication and document collaboration abilities.

Modern Communications & Team Sites

Dynamic, user-friendly spaces that could support clear internal communication and foster collaboration across diverse teams and departments.

As a large and complex organisation the redevelopment of our Intranet was a challenging task. Sope’s expertise’s, product enhancements and outstanding customer service produced a result that was above and beyond the goals we had set. Sope’s willingness to work with us on customisations to suit our organisation and staff was exceptional and our transition to our new Intranet was smooth and highly successful.

Merinda Chadd | Digital Workplace & Applications Specialist

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