Karen Stafford

meet our tech wizard

Karen Stafford

Customer Support Manager

I have a Bachelor of Science and a Diploma of Remedial Massage. I have worked with SharePoint since 2008 and worked with the YMCA for 15 years. I manage our support environment and Help Desk, monitoring client access and the resolution of their issues and questions. I work closely with our SharePoint and Microsoft 365 consultants, escalating issues where required.

What motivates you to do what you do at Sope?

I enjoy solving problems and this leads to me constantly learning something new. I am usually the first contact people have via our Support Help Desk soproviding an environment where people are comfortable asking questions is important.

If you had one magical ability, what would it be?

Time Travel - The future can stay a surprise, I would like to go back in time. Observe events, feel the emotion of the time, see what no longer exists.

Karen Stafford

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